The relationship between clinicians and patients creates the foundation for quality health care worldwide. Yet problems with miscommunication, from the seemingly small to the grossly transparent, diminish critical bonds of trust, which in turn compromise good care.
Speaking Of... takes on the many challenges in communication from clinicians to patients with insightful commentaries by Karen Friedman, internationally renowned communications expert and author of the books OrdinaryPeople: ExtraordinaryLessons and Shut Up and Say Something. Her firm, Karen Friedman Enterprises, has worked across industries, with a specialty in life sciences and pharmaceuticals coaching executives, key opinion leaders and teaching patient advocates how to share their stories with impact. She has prepared scores of spokespeople for FDA meetings, investor presentations, high profile media interviews, IPO’s, congressional hearings, panel discussions and leadership events.
For the best quick tips to foster long-lasting health care relationships, see what everyone on ReachMD is Speaking Of...
What Patients Can Tell You Just by Looking at Them
Redefining 'Routine Care' from the Patient's Standpoint
How Your Words Will (or Won't) Instill Confidence in Your Patients