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Physician, Hear Thyself: Tips to Enhance Phone Call Etiquette

    Karen Friedman discusses why it's so important to train yourself and your staff in phone call etiquette. Your patients will thank you!
    • Overview

      You’ve talked on the phone for as long as you can remember, so why do you need to watch this video? Because most of us have never heard how we actually sound on the other end of the phone, and knowing can be the difference maker in improving your and your staff's trusting relationships with patients.

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