Some Straight Talk on Jargon

From the noise on talk shows about death panels that don't exist to acronyms like HMOs or PPOs, the healthcare industry often does not speak to consumers in plain language. How can doctors and other health professionals help the consumer, and should this be a part of health reform? Dr. Vergil Slee, emeritus fellow of the Estes Park Institute, founder of the Commission on Professional and Hospital Activities, and author of Slee's Health Care Terms, now in its fifth edition, tells host Bruce Japsen about the need for medical professionals to speak in plain language for the betterment of patient care.