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Borrowing 'Six Sigma' Measurements From Business

Many successful Fortune 500 companies have used 'Six Sigma' for years to systematically increase their revenue and operational efficiencies. Mr. Ow...
  • Overview

    Many successful Fortune 500 companies have used 'Six Sigma' for years to systematically increase their revenue and operational efficiencies. Mr. Owen Dahl, president of Owen Dahl Consulting, discusses with host Dr. Larry Kaskel how those same proven principles can be applied to patient scheduling and other medical office operations. Mr. Dahl specifically outlines how a physician could analyze the patient scheduling process by focusing on the quality of each process step.

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