Patrick Hagan is president and chief operating officer of Seattle Children's Hospital, where he has worked since 1996. For more than 25 years, he has held executive positions at children's hospitals in Ohio, Arizona and Seattle. His career has built on adopting experiences not just from the healthcare field, but companies like Toyota, Boeing, Genie and other companies using continuous-improvement principles and tools he has implemented at Children's. His work has been cited in the Washington Post, the New Times and he has spoken around the country on the topic of Children's Hospital's continuous improvement principles.