When patients go to the emergency department for a non-life-threatening emergency, it seems impossible to predict how long the wait could be to see a medical provider. But now patients in New Britain, Connecticut, can plan their care by checking their iPhone. Physician assistant Jeremy Allen talks with host Lisa Dandrea Lenell about his role as lead developer on an iPhone app for the Hospital of Central Connecticut. They discuss the benefits to patients and ER staff, as well as how to expand the technology for other medical sites.