The effective management of chronic conditions can be challenging, but also has a profound impact on the well being of patients and the overall efficiency of our healthcare system. What tools and information can help all healthcare stakeholders overcome inertia, and better manage chronic conditions? Mr. Scott Taylor, executive director of industry relations for Geisinger Health Systems in Pennsylvania, discusses the importance of having achievable health goals and an actionable health plan, in conjunction with physicians having a truly care-giving and communicative relationship with their patients. In addition, what's the role of health information technology in supporting providers and patients towards reaching the goal of a more efficient and effective practice of medicine? Mr. Taylor also stresses the importance of moving toward prevention and wellness programs, and aligning incentives for all healthcare stakeholders to take responsibility for good health. Hosted by Dr. William Anderson.