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Patient Financial Counseling in Tough Times

 

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Program Description

With each percentage point rise in unemployment, 1 million more Americans lose their health insurance. Is your staff trained to assist patients with a financial hardship? Have you equipped them with the right policies and systems to hold these financial discussions effectively? Learn how to retool the patient collections process for troubled times, and develop financial policies that reflect a new era of patient collections.

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KZA Learning Center

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